Returns
Please follow these steps if you would like to return an item to us:
Step 1: Before shipping your item(s), please ensure that the following criteria are met:
- The item is in original condition with all tags etc.
- The item is unworn and unwashed
- The return request must be made within 14 days of receipt of the goods
Step 2: Please contact our customer support
support@always-co.com
Step 3: Once we receive your return, we will process it within 7 days. The invoice amount will be refunded to the same payment method used to place the order.
If you received a defective/incorrect item or would like to exchange your product for a different color/size , we will definitely provide you with a free return label. Please contact our customer support:
support@always-co.com
You will receive a response within 24 hours.
Best regards,
Your Always & Co team!