Shipping policy

Shipping Information

At Always&Co, we’re proud to offer FREE worldwide shipping on all orders — because we believe that style should come without extra costs.

Order Processing Times

Please allow 1–3 business days for us to process and dispatch your order after it has been placed.
An order is considered dispatched once it has been handed over to our shipping carrier and is on its way to your selected address.

During peak seasons or holidays, processing times may extend up to 7 business days due to high order volumes.

Estimated Shipping Times

🇺🇸 USA: 7–10 business days
🌎 Other countries: 10–15 business days

Please note: During busy periods or holidays, shipping carriers may experience unexpected delays or slower tracking updates beyond our control. For international orders, customs clearance may occasionally cause additional delays.

Order Accuracy & Address Details

It’s the customer’s responsibility to ensure that all shipping details are complete and accurate at checkout.
Incomplete or incorrect addresses may lead to delays or cancellation of your order.

If our system detects an address issue, our support team will contact you via email within 3 business days to confirm your details.
If we do not receive a response within that time, Always&Co reserves the right to cancel your order and issue a refund.

If you notice any errors after placing your order, please contact us at Support@always-co.com within 24 hours.
We’ll do our best to make the changes, but we cannot guarantee modifications after this period.

Delayed Deliveries

At Always&Co, we strive to ship every order as quickly as possible.
However, delivery delays may occur due to factors outside our control, such as:

  • Courier or transit delays

  • Severe weather conditions

  • Customs inspections

  • Product availability or payment processing issues

We will always notify you promptly if we encounter any delay affecting your order.
Please note that Always&Co cannot guarantee exact delivery dates and is not liable for delays caused by external factors.
Nevertheless, our team will keep you updated and assist you in tracking your package whenever possible.

Lost or Stolen Packages

We understand how frustrating it can be if your package goes missing.
Once your order has been handed over to our courier partner, it becomes their responsibility for safe delivery.

If your package is lost or stolen, please contact us at Support@Always-co.com.
We will assist you in contacting the courier to file a claim and follow up on your behalf.

Please note:

  • Always&Co is not responsible for lost or stolen packages during transit.

  • Such cases are not covered under our refund policy, but we will do everything we can to help resolve the issue.

  • In some cases, we may offer a replacement depending on the situation and carrier investigation results.

  • If your package cannot be located, we recommend filing a police report to support your claim.

Policy Updates

Always&Co reserves the right to modify or update this Shipping Policy at any time without prior notice.
By making a purchase from our store, you agree to the terms outlined in the latest version of this policy.

We encourage customers to review this page periodically to stay informed about any changes.
If you have any questions or concerns about our shipping process, feel free to reach out at Support@always-co.com — our team is always happy to assist.